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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rod Johnson

Rod Johnson

October 26, 2024

5  out of  5
rating by Rod Johnson
"I called into to update my profile information, the customer service was outstanding. The young lady was so gracious and extremely helpful. It was really a wonderful customer service experience. She actually seemed as though it was her pleasure to help a customer as opposed to being burdened. So I definitely give Ike Eisenhauer State Farm office in Hot Springs Village AR a five star rating!"
We responded:
"Rod, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Ike"
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Ashley Johnson

September 9, 2024

5  out of  5
rating by Ashley Johnson
"I love this state farm. They are very helpful. All the people in the office are very nice. I have not had a problem with them."
We responded:
"Ashley, thank you for taking the time to leave such a positive review! We are always here for you and any of your insurance needs. - Ike"
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patricia Kuennen

July 29, 2024

5  out of  5
rating by patricia Kuennen
"I have had Insurance on 2 houses since 12/1999. Great service, no problems at all. I had roofs replaced on both places and Keith's Roofing did a great job!"
We responded:
"Thank you so much for your kind review, Patricia! My team and I appreciate your loyal business over the years. We are always here to assist you in your time of need. Call us anytime! - Ike "
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Victor Matias

July 17, 2024

5  out of  5
rating by Victor Matias
"1 phone call and all questions answered, and saved a bunch of money as well. Great to have a real person to help when you need it!"
We responded:
"Victor, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Ike"
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Wayne Horman

July 12, 2024

5  out of  5
rating by Wayne Horman
"Ms Wood has been a lifesaver in assisting me with premium adjustments for my new metal roof from hail damage. She has seen all issues through to the end and has fully kept me informed on the process. Very helpful and courteous. I would highly recommend her for a representative in the agency."
We responded:
"Wayne, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Ike"
Profile photo of Pam Boynton

Pam Boynton

July 11, 2024

5  out of  5
rating by Pam Boynton
"Great service and rates! Very responsive."
We responded:
"Thank you for sharing, Pam. I am always here to help and offer any assistance you may need. - Ike "
Profile photo of Linda Merritt

Linda Merritt

June 24, 2024

5  out of  5
rating by Linda Merritt
"Behind the scenes, insurance companies rely on dedicated professionals, such as account managers, to ensure the smooth operation of their services. We would like to commend Carlie Gullette, account manager at the Ike Eisenhauer State Farm Insurance Agency. Carlie played a vital role in facilitating the claims process for us. She was the link between the claims adjusters and us to make sure we received a fair and timely settlement. Her dedication and expertise certainly contribute to the overall success and reputation of Ike Edisenhauer Insurancy Agency. Barry and Linda Merritt, Hot Springs Village, AR"
We responded:
"Linda, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Ike"
Profile photo of Amber Overton

Amber Overton

June 21, 2024

5  out of  5
rating by Amber Overton
"Carlie was very helpful! Took care of everything fast and efficient!"
We responded:
"Amber, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Ike"
Profile photo of Hayes Johnson

Hayes Johnson

June 12, 2024

5  out of  5
rating by Hayes Johnson
"Well bejingle my bejangles....Tyler Welch has been BODACIOUS, COURAGEOUS, and INTELLIGENT. I'd rather have no other knight riding the steed of my insurance. In a quaint, picturesque insurance firm nestled at the edge of an ancient, whispering forest, lived a man named Tyler Welch. Tyler was a marketing representative, known not just for his meticulous work but for his unparalleled bravery. The firm had long been plagued by a mysterious shadow that emerged from the forest every full moon. This shadow, a creature of nightmares, brought with it destruction and fear, leaving the associates in constant dread. Many brave souls had ventured into the forest to confront the beast, but none returned. Tyler, however, was different. He believed that every problem had a solution, just as every risk had a coverage. With this mindset, he prepared for his journey, not with weapons but with knowledge and determination. He studied ancient texts and spoke to the managers, gathering every piece of information about the shadowy menace. One moonlit night, as the village trembled under the looming full moon, Tyler set out towards the forest. Armed with a lantern, a notebook, and an unyielding spirit, he ventured into the darkness. The associates watched, their hearts heavy with fear but also hope. Deep within the forest, Tyler encountered the shadow. It was a massive, ethereal being with eyes that gleamed like burning coals. But Tyler was not afraid. He stood tall and addressed the creature. "Great shadow, I come not to fight but to understand. Why do you torment our firm?" The shadow, taken aback by Tyler's courage and approach, paused. In a voice that echoed like the wind through the trees, it spoke, revealing that it was bound to the forest by a curse, destined to roam and cause havoc until someone could understand its sorrow. Tyler listened intently, noting every detail. He promised the shadow that he would find a way to lift the curse. Returning to the firm, Tyler worked tirelessly, consulting with the wise and researching ancient remedies. Finally, he discovered that the curse could be broken by an act of true compassion. Gathering the associates, Tyler led them back to the forest. Together, they performed a ritual of forgiveness and empathy, acknowledging the shadow's pain and offering their collective goodwill. The forest glowed with a mystical light, and the shadow began to dissolve, its anguish lifted by the associates' kindness. From that night forward, the firm was free from fear. Tyler Welch became a legend, not just for his bravery but for his belief in the power of understanding and compassion. His story was told for generations, a testament to the courage that lies in seeking solutions and extending kindness, even in the face of darkness."
We responded:
"Hayes, thank you for the kind review about Tyler! I’m super happy that you were satisfied with the service we provided. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Ike "
Profile photo of Taylor Dugan

Taylor Dugan

June 10, 2024

5  out of  5
rating by Taylor Dugan
"I've been using Ike Eisenhauer's office since for the past 25 years. They've always been kind and helpful. They're incredibly responsive and just all around good people. It's nice have good customer service and even if they don't know the answer they're honest and try to find it. Recently, when my mother passed, Ms. Aly Wood went above and beyond to assist. Our policies have always been affordable and when I was in high school Ike had me take a defensive driving class to lower my rate. You would think we have a high dollar policy with the service we're provided but that's not the case. It doesn't matter your policy they still trat you well."
We responded:
"Taylor, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Ike"
Profile photo of Ken Frankenberger

Ken Frankenberger

June 6, 2024

4  out of  5
rating by Ken Frankenberger
"The local agent's office is most helpful getting my roof claim filed. They identified a missing report from my contractor, which helped keep the claim moving. I had wondered why I needed a local agent, now I'm glad I do. The adjuster was a piece of work that is no longer with State farm. He grossly understated the damage and has balled up the claim for 8 weeeks."
We responded:
"Ken, we greatly appreciate your feedback. Thank you for taking the time to express your satisfaction with our office. My team and I will always be here for you! - Ike"
Profile photo of Wesley Barron

Wesley Barron

June 3, 2024

5  out of  5
rating by Wesley Barron
"Recently moved to Hot Springs Village from the DFW area and have had State Farm for some time. However, what I haven’t had was the level of service, friendliness and kindness I’ve found at this location which is off the charts in comparison. Couldn’t be happier with an insurance company."
We responded:
"Thank you for your kind review, Wesley! My team and I always strive to provide you with an exceptional customer service experience! Call us anytime. - Ike "
Profile photo of Brock Moss

Brock Moss

May 30, 2024

5  out of  5
rating by Brock Moss
"My wife and I have been with State Farm HSV for 11+ years. Recently we needed to review our coverage and met with Cinby at the office. Our questions and concerns were all discussed and recommended updates to our coverages were made to our satisfaction. We have been with State Farm for years and have never been disappointed. We will rest easy knowing folks like Cindy has our back."
We responded:
"Brock, we are happy that Cindy was able to assist you with your insurance needs! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Ike "
Profile photo of Bill Brusenhan

Bill Brusenhan

May 15, 2024

5  out of  5
rating by Bill Brusenhan
"I feel like I have the full attention of whoever I call. Fast, friendly and they know their business. I appreciate Ike and everyone on his staff."
We responded:
"Thank you for the kind words and the review, Bill. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Ike "
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J Bailey

May 14, 2024

5  out of  5
rating by J Bailey
"Very professional phone manner, and it was easy to understand her response to my questions. Very quickly accessed my account information. I've been with State Farm for at least 40 years. My experience with Ike Eisenhauer and his team with both auto and homeowner claims has been excellent!"
We responded:
"J, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Ike"
Profile photo of Brett Weston

Brett Weston

May 12, 2024

5  out of  5
rating by Brett Weston
"We’ve been with State Farm in two states now and have loved our experience. Ike Eisenhauer and his friendly and hospitable staff (Emily, Harper, and team, etc..) helped us make the transition from Ohio to Arkansas and have been very supportive in communication and in facilitating the transition. We recommend them with confidence!"
We responded:
"Brett, thank you so much for being a loyal State Farm customer! I’m super happy that you were satisfied with the service we provided. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Ike "
Profile photo of Kalon Billings

Kalon Billings

May 9, 2024

5  out of  5
rating by Kalon Billings
"If you are looking for a great insurance agency to meet all of your needs and make you feel like family, I highly recommend going to see Ike and his crew at Village State Farm. Carlie Gullette really helped me with all of my insurance needs and answered every question I had to perfection. Give them a try, you won’t be sorry you did!!"
We responded:
"Thank you for your kind review and recommendation, Kalon! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - Ike "
Profile photo of Harry Wakefield

Harry Wakefield

May 7, 2024

5  out of  5
rating by Harry Wakefield
"Nice people to work with. Prompt action on questions or problems. Rates compare with others, and better than many. What else can you ask for?"
We responded:
"Harry, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Ike"
Profile photo of Ed Collier

Ed Collier

April 26, 2024

5  out of  5
rating by Ed Collier
"I’ve used State Farm and been completely satisfied with my service from State Farm and their agents for over sixty five years. My current agent Ike Eisenhauer ranks at the top of my list for his insurance services and his generous support for the local nonprofits and our community functions."
We responded:
"Ed, thank you for the amazing review and your loyal business over the years. I am so glad to hear that my team and I have provided wonderful service to you. Please don't hesitate to reach out! - Ike"
Profile photo of Hanne Smith

Hanne Smith

April 25, 2024

5  out of  5
rating by Hanne Smith
"Very pleasant very helpful good job"
We responded:
"Thank you for your kind review, Hanne! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - Ike "
Profile photo of Gary Wooten

Gary Wooten

April 24, 2024

5  out of  5
rating by Gary Wooten
"Just added a 2019 Bass Tracker boat. Great help from Aly and a great price to insure it."
We responded:
"Thank you for the opportunity to serve your insurance needs, Gary! I appreciate the 5-star review! - Ike "
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Tim Nowlin

April 22, 2024

5  out of  5
rating by Tim Nowlin
"Harper is always there to help you!!!"
We responded:
"Tim, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Ike"
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Debrah Cole

April 12, 2024

5  out of  5
rating by Debrah Cole
"Ike Eisenhower‘s State Farm in Hot Springs Village has always been most helpful anytime we have had any questions. Very friendly staff and very knowledgeable."
We responded:
"Debrah, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Ike "
Profile photo of Rick Hatcher

Rick Hatcher

April 10, 2024

5  out of  5
rating by Rick Hatcher
"My dealings with the Isenhauer State Farm agency has been very pleasant. I am new to Arkansas and they have been very helpful in every regard."
We responded:
"Rick, thank you for your kind review! Welcoming new customers to our family is such a joy to each of us. We will always strive to provide excellent customer service! - Ike "
Profile photo of Thom Lackey

Thom Lackey

April 10, 2024

5  out of  5
rating by Thom Lackey
"Victoria, along with everyone at the Eisenhauer Agency provides totally professional customer service. They go above and beyond the call to provide excellent client oriented customer service. They've always made things very understandable..."
We responded:
"Thom, we're happy to hear that Victoria provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Ike "