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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larry Brocaw

Larry Brocaw

March 25, 2025

5  out of  5
rating by Larry Brocaw
"Harper was very helpful and pleasant assisting me today. She is an asset for the company!"
We responded:
"Thank you for the kind words and the review, Larry. Harper is a definite asset to our office. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Ike "
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Kerry Craft

March 21, 2025

5  out of  5
rating by Kerry Craft
"Alycia was both helpful and pleasant to talk to. Explained and resolved my questions about changes in our policy in an easy to understand way."
We responded:
"Kerry, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Ike"
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Charlene Johnson

March 18, 2025

5  out of  5
rating by Charlene Johnson
"Harper Otto, helped us with the Acknowledgment of coverage. She is friendly and did an excellent job with the coverage detail."
We responded:
"Charlene, thank you for your kind review and feedback about Harper! My team and I will always work hard to make sure your customer experience is positive. - Ike "
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Janet Potter

March 11, 2025

5  out of  5
rating by Janet Potter
"I received wonderful help with a recent claim. Harper was attentive and worked to quicly get the claim resolved. I would recommend going with Ike Eisenhauer State Farm for all your insurance needs."
We responded:
"It is always our mission to provide you with excellent customer care, Janet. We appreciate your time and business more than you know! Thank you! - Ike"
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John Coffey

March 5, 2025

5  out of  5
rating by John Coffey
"It’s always the pleasure dealing with the folks at Ike Eisenhauer’s office. This week I dealt with Alyse Who was very friendly knowledgeable and helped me accomplish what I needed to get done"
We responded:
"John, thank you so much for your kind words! We’re thrilled to hear about your positive experience with Alyse. Providing excellent customer service is our top priority, and it's wonderful to know that she took the time to ensure you fully understood your options. Call us anytime! - Ike "
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Thomas Funk

February 24, 2025

5  out of  5
rating by Thomas Funk
"I’m impressed with the entire staff at the State Farm Office located just outside the west gate of Hot Springs Village AR. They are professional and knowledgeable and present themselves in a very friendly manner. Tom Funk"
We responded:
"Tom, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Ike"
Profile photo of Candy McCarty

Candy McCarty

February 24, 2025

5  out of  5
rating by Candy McCarty
"Cindy was very pleasant, professional, and responsive to my questions. After the nightmare that is insurance in Florida, I am excited to move to the Village and have Ike Eisenhower State Farm service my homeowners and auto insurance policies."
We responded:
"I’m happy to hear Cindy took such great care of you and we could provide you with a positive insurance experience, Candy. Our team takes pride in delivering top-notch support to our customers! - Ike"
Profile photo of Amy Benzi

Amy Benzi

February 22, 2025

5  out of  5
rating by Amy Benzi
"A huge shoutout to Cindy and Ike Eisenhower at State Farm for making it a breeze to switch my term life insurance to whole life! They even delivered and picked up the paperwork right at my workplace—how awesome is that? 🙌 The Eisenhows have been handling all of our family's insurance needs for 26 years, and they’re absolutely awesome! 💥 Thank you both, and keep being AMAZING! 👍 You both ROCK!! ☀️☄️💫"
We responded:
"Amy, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Ike"
Profile photo of Pete Rohman

Pete Rohman

February 16, 2025

5  out of  5
rating by Pete Rohman
"Tyler Welch was extremely pleasant and helpful when we needed a few documents notarized. They were unrelated to the home insurance we have with you. Tyler was friendly and accommodating, making us feel good about State Farm."
We responded:
"Pete, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Ike "
Profile photo of Charlotte Clark

Charlotte Clark

February 16, 2025

4  out of  5
rating by Charlotte Clark
"My husband and I decided to look into new insurance with State Farm. Our agent was very enthusiastic about helping us with our questions. There was one insurance question that was answered and solved right away while I was talking with her. Thank you for setting up new insurance with us with no problems."
We responded:
"Thank you for your kind words, Charlotte! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Ike "
Profile photo of Denise Russell

Denise Russell

February 15, 2025

5  out of  5
rating by Denise Russell
"Ms Cindy provided the best customer service I have received in a long time.I’m thankful to have found this agency and would highly recommend them."
We responded:
"Thank you so much for your kind words, Denise! We’re thrilled to hear that you had a positive experience with our team. We always aim to make the insurance process as smooth as possible. Your recommendation means a lot to us! - Ike "
Profile photo of Jill Summerford

Jill Summerford

February 14, 2025

5  out of  5
rating by Jill Summerford
"I have had State Farm insurance with Ike since I came to the Village in 2000. The service is always incredible and Joy makes things so easy to understand. It is refreshing to be greeted by name when you walk in the door! I have never been disappointed with any aspect of my business or personal dealings with Eisenhauer State Farm. Give them a try, you won’t regret it!"
We responded:
"Jill, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our office for a lifetime. My team and I can't thank you enough for sharing your experience with us! - Ike "
Profile photo of Darla Hollansworth

Darla Hollansworth

February 11, 2025

5  out of  5
rating by Darla Hollansworth
"Alyse at Ike's office was super efficient in helping me with my mom's policy and I appreciated her work ethic! Go see Ike Eisenhauer for all your Insurance needs! Thank you Alyse!"
We responded:
"Darla, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Ike"
Profile photo of Chriatopher Aa909875000!

Chriatopher Aa909875000!

February 5, 2025

5  out of  5
rating by Chriatopher Aa909875000!
"Very helpful staff. They will make phone calls on your behalf to try and get things taken care of. State Farm corporate on the other hand is where you may run into problem with them not wanting to pay things out. This office will try and help you get there though. Great agent and staff."
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Ike"
Profile photo of Debby Callenius

Debby Callenius

February 4, 2025

5  out of  5
rating by Debby Callenius
"Everyone in this office is very helpful and attentive. You don’t have to call them back and remind them of things. They make a note and check back with you. Very professional. Shout out to everyone in this office!"
We responded:
"Debby, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Ike"
Profile photo of J. R. Warren

J. R. Warren

February 4, 2025

5  out of  5
rating by J. R. Warren
"Helpful and service oriented. Good job, Alyse."
We responded:
"Hello, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Ike"
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Sherry Weaver

January 30, 2025

5  out of  5
rating by Sherry Weaver
"I just wanted to thank Cindy for working us into her schedule. We really appreciated getting all of the t's and i's taken care of. You girlz rock it in that office!"
We responded:
"Sherry, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Ike"
Profile photo of Emilie Golden

Emilie Golden

January 30, 2025

5  out of  5
rating by Emilie Golden
"Cindy is a pleasure to deal with. She made some changes for us with just a few phone calls. Super easy! Thank you for the great service!!"
We responded:
"Emilie, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Ike"
Profile photo of Heidi Paton

Heidi Paton

January 28, 2025

5  out of  5
rating by Heidi Paton
"I recently transferred my policy to Ike Eisenhauer/State Farm in Hot Springs Village. Alyse Barrilleaux made the transition so easy; she handled everything for me. I would highly recommend Alyse to help you with all your insurance needs!"
We responded:
"Hiedi, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ike"
Profile photo of Dennis Riordan

Dennis Riordan

January 23, 2025

5  out of  5
rating by Dennis Riordan
"The employees at this agency have done a very fine job. I would highly recommend this agency."
We responded:
"Dennis, thank you for the fantastic review! We’re so glad to hear that our team was helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Ike"
Profile photo of Lisa Hayes

Lisa Hayes

January 23, 2025

5  out of  5
rating by Lisa Hayes
"All the employees are super nice and go out of there way to help you. They will get you coverage. There discounts are amazing. Glad I used them when I moved to Arkansas."
We responded:
"Thank you for your feedback, Lisa! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. We appreciate your trust in us! - Ike "
Profile photo of Jay Davis

Jay Davis

January 23, 2025

5  out of  5
rating by Jay Davis
"Joy did great at helping us out with what seemed like an impossible situation. Closed on time and saved money. Thanks Joy for your hard work."
We responded:
"Jay, thank you so much for the 5-star review! - Ike "
Profile photo of suzanne kellison

suzanne kellison

January 23, 2025

5  out of  5
rating by suzanne kellison
"Just switched over to StateFarm from Hanover thru the village insurance. State Farm is saving me a lot and cut my deductible in half. Worked with Cindy. She is so kind and patient. She informed me of all the differences and Explained everything to me I absolutely encourage you to at least get a quote y’all. Thank you Cindy for saving me money in these trying times."
We responded:
"Suzanne, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Ike "
Profile photo of RicK

RicK

January 22, 2025

5  out of  5
rating by RicK
"I have been very happy with the service that I have received from this agency in the years that I have been with them. Any time that I have any issues all the staff are professional and helpful. Especially Elise who did a great job answering my questions."
We responded:
"Thank you for your kind words, Rick! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Ike "
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rick booker

January 21, 2025

5  out of  5
rating by rick booker
"Every person I have ever talked with at State Farm has been a lot of help, I feel like they up and beyond on helping me with my insurance needs."
We responded:
"Rick, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Ike "